Migration & Adoption Delivery
Move content and teams into the accountable product without losing custody or adoption.
A technically complete migration still fails when ownership, classification, cleanup, exceptions, and new ways of working are left until launch.
Outcome: Move only what should survive, preserve its context and controls, and give each role a clear route into the new system.
Supports: Delivery Accelerators implementation and adoption.
We'll confirm the accountable product, the first workflow worth changing, and a delivery phase your team can evaluate.
Request a scoped assessmentThe Challenge
Previous migrations that failed because users rejected the new system
Data that gets migrated but nobody can find anything afterward
Contractor and partner access that breaks during migration, impacting project delivery
Change management that's an afterthought rather than a core component
Our Approach
Migration Assessment
Inventory source systems, data quality, dependencies, and user impact to build a comprehensive migration plan.
Staged Migration
Execute migration in phases that maintain business continuity and minimize user disruption.
ADKAR Change Management
PROSCI-certified change management to drive user adoption throughout the migration journey.
Hypercare & Optimization
Intensive post-migration support to quickly resolve issues and reinforce new ways of working.
Deliverables
Migration Plan
Comprehensive migration roadmap with phased approach, timeline, and resource requirements
Data Mapping & Cleansing
Source-to-target mapping with data quality assessment and cleansing recommendations
Parallel Operations Playbook
Run-old-and-new procedures to maintain business continuity during transition
ADKAR Change Program
PROSCI ADKAR-based change management with champion network and communication plan
Training Program
Role-specific training materials and sessions for all user groups
Hypercare Support
4-week intensive post-migration support with daily check-ins and rapid issue resolution
Frequently Asked Questions
What's different about your migration approach?
Most migrations fail technically and then people reject the new system. We integrate change management from day one so that when the technology is ready, users are ready too.
How do you handle contractor and partner access?
We plan for external access from the start. This includes partner onboarding procedures, permission migration, and verification procedures to ensure external users can still access what they need.
What about historical data?
We develop a data retention strategy that balances compliance requirements with user needs. Not everything migrates, but what users need to access does.
How do you measure migration success?
Beyond technical metrics like data migrated and systems integrated, we measure active usage patterns, ticket volume, time-to-productivity, and whether teams keep using the new ways of working.
Choose the first product workflow worth changing
We'll confirm the accountable product, the delivery constraints, and a first phase your team can evaluate.